How Have Organizational Cultures Shifted During the COVID-19 Pandemic…And How Might They Need to Change Back?

Details

Co-Authors

N. Derek Brown, Yixi Chen, Hope Harrington, Paul Vicinanza, Jennifer A. Chatman, Amir Goldberg, and Sameer B. Srivastava

Category of Paper

Practitioner-Focused Papers

Tags

Field Study, Natural Language Processing, Organizational Culture

Abstract

As COVID-19 begins to recede with the growing availability of the life-saving vaccines, astute organizational leaders are reflecting on how their organizations have changed in response to the uncertainty and intense strain of the pandemic and are considering what further adaptations might be necessary. Much attention has focused on visible forms of change such as demand swings that have, in some cases, required furloughs and layoffs and, in others, frantic hiring sprees. In fact, many organizations have shifted when and where people work and are preparing for the transition back to in-person or hybrid work. Yet organizations have also undergone less visible and more subtle changes that are equally critical to surface so that leaders can make informed strategic decisions and determine how to support new strategic choices with potential adjustments to their organizational structure and culture.

How Have Organizational Cultures Shifted During the COVID-19 Pandemic…And How Might They Need to Change Back?California Management Review Insights.